Welcome to Tina Luxe (referred to as “we”, “our”, or “us”).
We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website, make a purchase, or interact with us in any way.
1. Information We Collect
- Personal Details: Name, contact number, email address, billing/shipping address, etc.
- Order Information: Details of products you purchase or express interest in.
- Payment Information: Processed securely through our payment partners (we do not store card details).
- Usage Data: Information about how you use our website, such as pages visited, time spent, and device/browser information.
- Cookies: Small data files used to improve website functionality and user experience.
2. How We Use Your Information
- Process and deliver your orders.
- Send order updates, confirmations, and shipping notifications.
- Provide customer support and respond to your queries.
- Improve our products, website, and services.
- Send promotional offers, new arrivals, and updates (only if you opt-in).
You can unsubscribe from marketing emails anytime.
3. How We Protect Your Data
We implement appropriate technical and organizational measures to secure your data against unauthorized access, alteration, or disclosure.
All payments are processed through trusted and secure payment gateways that comply with industry standards (e.g., Razorpay, Cashfree, Meesho, etc.).
4. Sharing Your Information
We do not sell or rent your personal information.
We may share it only with:
- Service providers (like courier partners, payment gateways, website hosting services) — to complete your order.
- Legal authorities if required by law or to protect our rights.
5. Your Rights
- Access and review the personal data we hold about you.
- Request correction or deletion of your data.
- Opt out of promotional communications.
You can contact us anytime to exercise these rights.
6. Cookies & Tracking
We use cookies and similar technologies to:
- Improve website functionality.
- Remember your preferences.
- Analyze site performance.
You can disable cookies in your browser settings, though some parts of the site may not function properly without them.
7. Third-Party Links
Our website or social pages may contain links to other websites. We are not responsible for the privacy practices or content of third-party sites.
8. Updates to This Policy
We may update this Privacy Policy from time to time. The revised version will be posted on this page with an updated “Effective Date”.
9. Contact Us
If you have any questions or requests regarding this Privacy Policy, please contact us at:
- 📧 Email: support@tinaluxe.com
- 🏢 Business Name: Tina Luxe
- 🌐 Website: <bound method HttpRequest.get_host of <WSGIRequest: GET '/privacy'>>
